United Arab Emirates – Daimler Truck AG has announced that its regional unit, Daimler Commercial Vehicles Mena (DCV MENA) has sealed a long-term strategic partnership with global logistics provider DHL Global Forwarding for the operations and management of its Daimler Truck Dubai Parts Centre.
The agreement was signed with the cooperation of Danzas AEI Emirates, a joint venture between DHL Global Forwarding and Al Tayer Group.
Scheduled to begin operations next month, the facility has a dedicated area of 5,000 square meters that includes a multi-level mezzanine location, very narrow aisles (VNAs), selective aisles, and an open and bulk storage.
The facility also has closed chambers for the comprehensive storage of dangerous goods for article categories 2,3,4 and electric vehicle batteries. Taking shape at Dubai World Central in Dubai South, it establishes Daimler Truck AG as an independent organization, following the split of Daimler AG into Mercedes-Benz AG and Daimler Truck AG in December 2021.
Daimler Truck AG, one of the world’s largest commercial vehicle manufacturers, said the state-of-the-art facility will serve as a dedicated warehouse for truck parts and allow DCV Mena to better serve Mercedes-Benz Trucks customers in the Middle East, by offering a wide and reliable parts availability and short response times.
Its flagship model, Mercedes-Benz trucks are designed to burn fuel cleanly, run economically and feature advanced safety features to support and protect drivers as well as other road users.
These genuine trucks and parts offered by Daimler Truck AG are widely used by a variety of regional customers to generate income and sustainably run their business.
However, commercial vehicles can only generate income for owners or operators when they are on the road. The launch of the Daimler Truck Dubai Parts Center ensures that customers will be able to easily obtain a wide variety of parts in the shortest possible time and keep their trucks on the road for longer periods.
The new warehouse will house a dedicated supply chain and logistics team that will focus on customer requirements across the Middle East, taking over the functions of Mercedes-Benz AG’s Regional Logistics Center in Dubai.
The new center will have 24 loading doors for light and heavy trucks, a 15 meter high ceiling and offer a maximum storage height of 13 meters.
In addition to this, it has a host of safety features such as an advanced fire alarm system and sprinkler system and is ISO 9001:2015, ISO 14001:2015 certified.
“The dedicated Daimler Truck Dubai Parts Center demonstrates Daimler Commercial Vehicles MENA’s unwavering commitment to supporting those who keep the world moving by ensuring their customers’ vehicles are on the road, with minimal downtime,” he said Alexander Schneider, Managing Director of Customer Services at Daimler Commercial. Mena vehicles
The Daimler Truck Dubai Parts Center is part of the region’s first battery and electric vehicle logistics center, built by DHL Global Forwarding and developed in close cooperation with DHL Customer Solutions & Innovations’ EV (Electric Vehicle) team, which is perfectly positioned for a future that sees greater reliance on battery-based electric vehicles, he said.
The facility provides convenient access to Dubai World Hub Airport and Jebel Ali Port and will ensure that Mercedes-Benz Trucks’ regional customers can service their vehicles in the shortest possible time, he added.
Schneider said DHL was also the partner of choice thanks to its constant drive to develop innovations that better serve customers, which aligns perfectly with DCV Mena’s ambitions in relation to its customers.
DHL has demonstrated its desire to deliver cutting-edge solutions by establishing a network of innovation centers around the world (Chicago, Troisdorf, Singapore, Dubai) to drive customer-centric innovation and define the future of logistics together with experts, partners and customers.
The global logistics provider is also a strong partner from a sustainability perspective; is a pioneer in green logistics and the first logistics company in the world to commit to a zero net emissions goal, he said.
These values once again align with DCV Mena’s desire to make things better for customers and society at large, he added.
Fathi Tlatli, Global Auto-Mobility Sector President, DHL Customer Solutions & Innovation, said: “The partnership between DCV Mena and DHL is a natural fit as both companies align on many fronts, from focusing on the customer until they have a commitment to sustainability”.
“Our decades of experience and expertise in the automotive mobility sector, which includes electric vehicle logistics, allow us to serve our customers with operational excellence. Together with our partners, we also develop tailored solutions in the industry to help keep our customers ahead of the curve. and grow their business. DHL is perfectly positioned here to help DCV Mena be closer to its customers,” he added.
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